Software that keeps a watchful eye on all our reservations to alert of any interruptions, delays, or cancellations so you can rest easy!
Our agents are constantly monitoring the Flight Stats system which alerts us if any reservation we have booked could suffer interruptions. This allows us to alert our travelers as soon as something comes up so we can help you to adapt faster and get back to your business. We will reach out with a phone ca
ll with new flight options already selected to get your travelers rerouted faster so they can always get where they need to be when they need to be there.
A Critical Special Service
On a good day, airline operations incur approximately 176,000 flight delays and/or cancellations. These delays and/or cancellations disrupt travel plans of both business and leisure travelers, often with traumatic results. National Travel has made these travel events a priority and our agents work to select the best solution for every flight interruption.
Irregular Operations (IROPs) training is a priority for all of National Travel’s advisors. Each traveler’s flight interruption, or potential problem, is acted on in real time. On many occasions, our Travel Specialist will have already selected alternate flights for an itinerary as a backup, before the client is even aware of the issue!
Our advantage is that we research and analyze not only one airline or routing, but on multiple airlines and routing options to find the best solution. On a stormy winter day, it is not uncommon for our Concierge Group to act as triage in routing flight status reports to our Travel Advisors, who may have hundreds of these issues to work through during a daily operation. Our services, including the rerouting and re-booking of itineraries impacted by IROPs, are available 24 hours a day, without charge!
Special Service – International Desk
Our team of globe-trotting agents are able to assist with country specific travel recommendations, cultural advice, restaurant recommendations/reservations, and much more!
Our Agents will assist with:
- Passport and VISA Assistance/Procurement
- Global Entry Payment/Procurement
- Interpreter Procurement and Assistance
- International Currency Exchange
- Country Briefing Protocol
- International Meet and Greet Reservations
- International Black Car Reservations
- Rail Schedules, Ferry Reservations
- Consolidator Ticket Review
- Duty of Care- stay connected with your travelers traveling internationally.
- CDC Bulletins, State Bulletins, Embassy Locations
- In-house Monitoring, Passengers on a Plane