Insider Report 6/3/21

This week, we bring you news about two services from National Travel, our top airline updates and more! We have our office open 24/7 so if there are any questions or thoughts we can help with feel free to give us a call

Trending Travel News

National Travel’s Concierge Class

See why we’re different…

On a good day, airline operations incur approximately 176,000 flight delays and/or cancellations.  These delays and/or cancellations disrupt travel plans of both business and leisure travelers, often with traumatic results.  

National Travel has made these travel events a priority and our agents work to select the best solution for every flight interruption. 

Irregular Operations (IROPs) training is a priority for all of our travel advisors.  

 Each traveler’s flight interruption, or potential problem, is acted on in real time.  On many occasions, our Travel Specialist will have already selected alternate flights for an itinerary as a backup, before the client is even aware of the issue!

Our advantage is that we research and analyze not only one airline or routing, but on multiple airlines and routing options to find the best solution.

On a stormy winter day, it is not uncommon for our Concierge Group to act as triage in routing flight status reports to our Travel Advisors, who may have hundreds of the issues to work through during a daily operation.  

Our services, including the rerouting and re-booking of itineraries impacted by IROPs, are available 24 hours a day, without charge!

But don’t just take our word for it!

“On May 18th, I was scheduled to fly from Cleveland to Dallas for training.  I was booked on a 12:37 PM flight.  Announcements began as we were waiting – the plane had tire issues.  The time kept moving for our departure, from 2:00 to 2:30 to 4:30!  Unbeknownst to me, and especially helpful, Sheri was keeping an eye on my situation and was able to get me the last seat on a 4:05 pm flight!  I’m so grateful! She’s excellent! I heard from a passenger on the flight Sheri got me on that the departure time for my original flight had moved to 7:30 PM!  I’m not sure if that plane ever took off that day!”

                                                              – Testimony from a Government Travel Client

As an additional note of care, our travelers receive notification of their flight status both via our Intelligent Traveler App, and via sms text messaging.

National Travel’s Intelligent Traveler App is available both on the App Store and Google Play!

National Travel’s New Black Car Service!

Effective June 7th, National Travel is introducing a new complimentary service for our clients traveling from/to Charleston, West Virginia’s Yeager Airport.

When booking a Vacation or Tour Package through National Travel, you will now receive 24-hour free concierge check-in services and Black Car Airport service!

Complimentary Service Qualifications:

  • Must purchase vacation or tour package through National Travel

  • Be a Priority Member of National Travel’s Travel Rewards Program

  • Applicable for International Business Class flights originating from Charleston’s Yeager Airport 

  • For surrounding areas within 15 miles of the airport

  • Huntington & Beckley services available for an additional surcharge


What’s Included:

  • Free concierge assistance with check-in

  • Your boarding pass sent right to your phone

  • 24-hour free Black Car Service to and from Yeager Airport

  • May reserve at the time of booking with National Travel

  • Access to a National Travel agent 24/7


To reserve your SUV, call your favorite National Travel representative or our concierge desk at 304-357-0801 for reservations at your convenience!


See Why We’re Different

Airline Updates

Check out our weekly top 5 Air Travel updates below!
Image Source: David Tran via Unsplash

Airlines Postpone Alcohol Service

American Airlines and Southwest Airlines have both made the decision to postpone plans to resume serving alcoholic beverages on their flights in an effort to stop a surge in unruly or violent behavior from passengers.


Click here to read more from The New York Times

The Future of Flying


This year, the Crystal Cabin Awards highlighted nominees with groundbreaking designs that could be the future of air travel. 


Click here to read more from CNN

Image Source: Crystal Cabin Awards
Image Source: Shutterstock

2 Million Travelers Memorial Day Weekend


TSA screened nearly 2 millions passengers over the holiday weekend, setting a new record since the start of the Pandemic. 


Click here to read more from Wheels Up Network

Southwest’s New U.S. Markets


In preparation for Business Travel recovery, Southwest added 17 new destinations to their network, and has expanded routes in Houston, Chicago, Miami, Jackson, and Colorado Springs.

Click here to read more from Skift

Image Source: Shutterstock
Image Source: Annie Spratt via Unsplash

New Flexible Airline 


Breeze Airways’ network now includes 39 nonstop routes between 16 cities and an incredibly flexible cancellation policy.  


Click here to read more from Boston Globe

Now Open in Travel

Ireland to Allow EU, UK, and US Travel July 19th

Ireland will adopt a COVID-19 certificate that will allow travel across the European Union beginning July 19th.  


  Click here to read more from Reuters

Image Source: Annie Spratt via Unsplash

We Want to See Your Travel Photos!

     They say “a picture is worth a thousand words.”  In this case, a picture could be worth up to 55,000 Travel Rewards Points! 

We are offering you the chance to win up to 55,000 Travel Rewards Points that can be applied toward the purchase of cruises, tour packages, vacation upgrades, and more! 

Click here for the official contest rules and here to join the contest entry Facebook group!

Is Your Passport Valid?


If you plan to travel internationally in 2021, now is a great time to check your passport validity!  

As a general rule, passports should be valid for at least 6 months after the intended date of travel, but these rules may also vary depending on your destination.  

The current normal processing time for passports is 10-12 weeks, so there is no time like now to get started on your renewal.

Need assistance with renewing or applying for your passport?

Give us a call today!

Need to find a testing center before your next trip?

National Travel is closely monitoring the ever-changing testing requirements and restrictions for destinations all over the world.  We are pleased to assist our clients in finding their closest testing site and staying up to date on the latest travel requirements for their next trip.  Currently, testing is only required for international travel, but for our travelers’ safety and convenience, we are able to provide information on the closest testing facilities for a number of different tests, including Rapid Molecular, PCR, and Antigen testing.

Your safety and peace of mind while traveling is so important to us.  National Travel will continue to empower our clients with information and resources to help you feel as safe as possible when you travel with us.
Click here to find testing near you!

Don’t forget to follow us on Facebook for more travel news and information as well as updates on life here at the National Travel Office!  

We also have an Instagram page where you can see some amazing travel photography from all around the world! 


Don’t forget to give us a call at least three days prior to your trip and request your complimentary Smart Travel Kit!

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