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National Travel’s Concierge Class
On a good day, airline operations incur approximately 176,000 flight delays and/or cancellations. These delays and/or cancellations disrupt travel plans of both business and leisure travelers, often with traumatic results.
National Travel has made these travel events a priority and our agents work to select the best solution for every flight interruption.
Irregular Operations (IROPs) training is a priority for all of our travel advisors.
Each traveler’s flight interruption, or potential problem, is acted on in real time. On many occasions, our Travel Specialist will have already selected alternate flights for an itinerary as a backup, before the client is even aware of the issue!
Our advantage is that we research and analyze not only one airline or routing, but on multiple airlines and routing options to find the best solution.
On a stormy winter day, it is not uncommon for our Concierge Group to act as triage in routing flight status reports to our Travel Advisors, who may have hundreds of the issues to work through during a daily operation.
Our services, including the rerouting and re-booking of itineraries impacted by IROPs, are available 24 hours a day, without charge!
But don’t just take our word for it!
“On May 18th, I was scheduled to fly from Cleveland to Dallas for training. I was booked on a 12:37 PM flight. Announcements began as we were waiting – the plane had tire issues. The time kept moving for our departure, from 2:00 to 2:30 to 4:30! Unbeknownst to me, and especially helpful, Sheri was keeping an eye on my situation and was able to get me the last seat on a 4:05 pm flight! I’m so grateful! She’s excellent! I heard from a passenger on the flight Sheri got me on that the departure time for my original flight had moved to 7:30 PM! I’m not sure if that plane ever took off that day!”
– Testimony from a Government Travel Client
National Travel’s Intelligent Traveler App is available both on the App Store and Google Play!
National Travel’s New Black Car Service!
Effective June 7th, National Travel is introducing a new complimentary service for our clients traveling from/to Charleston, West Virginia’s Yeager Airport.
When booking a Vacation or Tour Package through National Travel, you will now receive 24-hour free concierge check-in services and Black Car Airport service!
Complimentary Service Qualifications:
Must purchase vacation or tour package through National Travel
Be a Priority Member of National Travel’s Travel Rewards Program
Applicable for International Business Class flights originating from Charleston’s Yeager Airport
For surrounding areas within 15 miles of the airport
Huntington & Beckley services available for an additional surcharge
Free concierge assistance with check-in
Your boarding pass sent right to your phone
24-hour free Black Car Service to and from Yeager Airport
May reserve at the time of booking with National Travel
Access to a National Travel agent 24/7
To reserve your SUV, call your favorite National Travel representative or our concierge desk at 304-357-0801 for reservations at your convenience!
See Why We’re Different
Airlines Postpone Alcohol Service
American Airlines and Southwest Airlines have both made the decision to postpone plans to resume serving alcoholic beverages on their flights in an effort to stop a surge in unruly or violent behavior from passengers.
2 Million Travelers Memorial Day Weekend
TSA screened nearly 2 millions passengers over the holiday weekend, setting a new record since the start of the Pandemic.
Southwest’s New U.S. Markets
In preparation for Business Travel recovery, Southwest added 17 new destinations to their network, and has expanded routes in Houston, Chicago, Miami, Jackson, and Colorado Springs.
Now Open in Travel
We Want to See Your Travel Photos!
They say “a picture is worth a thousand words.” In this case, a picture could be worth up to 55,000 Travel Rewards Points!
We are offering you the chance to win up to 55,000 Travel Rewards Points that can be applied toward the purchase of cruises, tour packages, vacation upgrades, and more!
Click here for the official contest rules and here to join the contest entry Facebook group!
Is Your Passport Valid?
If you plan to travel internationally in 2021, now is a great time to check your passport validity!
As a general rule, passports should be valid for at least 6 months after the intended date of travel, but these rules may also vary depending on your destination.
The current normal processing time for passports is 10-12 weeks, so there is no time like now to get started on your renewal.
Need assistance with renewing or applying for your passport?
Give us a call today!