Insider Report 5/28/2020

Welcome to the weekly National Travel newsletter! We have put together this collection of articles to help our travelers gain more insight into what is happening in the world of travel. Wishing you all a safe and happy weekend and hope to assist in your travels again soon!

Insider Report

Welcome to the weekly National Travel newsletter!  We have put together this collection of articles to help our travelers gain more insight into what is happening in the world of travel. Wishing you all a safe and happy weekend and hope to assist in your travels again soon!


 In today’s ever changing climate within the travel industry, we are thankful to our airline partners who have extended their unused ticket and change fee policies.  While your business trip may have been cancelled or postponed, most airlines have modified their policies to allow for more leniency when it comes to using your nonrefundable airline credit.  Depending on when you purchased your ticket, and your travel dates, you may be able to retain your ticket for up to 24 months from the original date of issue with no penalty.  Check out these links to learn more, or give us a call and talk to a travel advisor today!

COVID-19 Airline Travel Exception PoliciesAmericanDeltaSouthwestUnited

Photographer: Chris Ratcliffe/Bloomberg


  Due to the growing concerns over the spread of disease while traveling, many airlines have taken calculated measures to protect their employees and customers. In addition to an increase in efforts to more adequately sanitize their equipment, many airlines are now also requiring all staff and passengers to wear face coverings while on board.  Jetblue announced on April 27th, that they would now require all passengers to wear face masks on their flights, followed by Southwest, United, American, and Delta earlier this month.  Additionally, many US carriers, as well as the Association of Flight attendants, are urging the DOT and HHS to make face coverings compulsory for all airport patrons across the nation.      

Many airlines are also urging TSA to add temperature screenings to the security check-in process.  In a recent interview with CBS News, Southwest Airlines CEO, Gary Kelly expressed his favorable opinion of the addition of temperature screenings, as well as his commitment to keeping customers and employees safe while saving airline industry jobs.  Southwest Airlines is one of the few US airline carriers that have been able to avoid furloughs in the wavering economic climate presented by the coronavirus pandemic.  While Southwest is not restricting middle seats, like many of its competitors, they report that 80% of their seats are empty on most flights.   Kelly cites a ‘multi-layered’ approach to limiting the spread of disease which includes the availability of sanitizing wipes, implementation of plexiglass barriers, and hospital-grade air filters.  The Southwest CEO maintains the opinion that it is safe to fly, and remains optimistic that these temporary setbacks put into motion by the virus will fade in time.  

 At National Travel, we too feel that these current conditions are only temporary, and we will be here for you when you are ready to take to the skies again.  

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